Delivery and Returns

Delivery :
We are committed to providing you with a seamless and enjoyable online shopping experience. All our jewelry is carefully packaged and shipped with a trackable service to ensure the safety of your purchase. Once your order has shipped, you will receive a tracking number by email, allowing you to track the progress of your package in real time.

Preparation and delivery times:

Order preparation: 2 to 3 working days depending on the number of customers.
Delivery in mainland France: 2 to 5 working days after preparation.
Delivery to Europe: 5 to 10 working days after preparation.
International delivery: 10 to 15 working days after preparation.
Please note that these times may vary depending on the destination and peak periods (holidays, promotions, etc.).

Returns:
Your satisfaction is our priority. If for any reason you are not completely satisfied with your purchase, you have 14 days after receiving your order to return the item.

To make a return, please follow these steps:

Contact us at the following email address to obtain a return authorization: savordiajade@gmail.com



Important: Returns must be made by tracked mail. If the return is not made with tracking, we will not be able to accept it and no refund will be issued.
Once the item is received and inspected, we will send you an email to notify you that we have received your return. We will also notify you of the approval or rejection of your refund.
Return conditions:

Items must be returned in their original condition, unworn and undamaged, in their original packaging.
Return costs are the responsibility of the buyer, except in the case of an error on our part.
We thank you for your trust and remain at your disposal for any additional questions.